This policy describes the processing, retention and transfer of information in the services and integrations described below. Details for each integration appear in its respective section. Using forms, CIP Point receives users' contact information (such as name, address, contact phone number, email, etc.) uses CIP Point integrated system creates a user account for each user. Your information will be used only when it is necessary to notify you of changes and developments in CIP Point's products and services or new services and special conditions that may be significant for you. If you prefer. CIP Point may use this information to broadcast advertisements related to its services and products. CIP Point analyzes the collected information about subscribers using the website statistics reporting system in order to promote and develop their services and products. CIP Point believes that maintaining and maintaining the privacy of user information is of great value. This Privacy Policy, along with CIP Point's other policies, solutions and practices, represents a dedicated effort to keep the limited information collected from users and maintained on our website secure. In this regard, the following security measures have been put in place to prevent people from accessing customer information: The lack of access of unrelated employees of the company to the contact and financial information of customers Establishing an exceptionally high level of control to prevent, misuse, loss or transfer of information on the website.

WhatsApp and support information
CIP Point’s WhatsApp integration is being set up. When a message is processed, the sender’s phone number and the message identifier, timestamp, type and content are recorded in the integration database. Content may include text and media metadata; the current version does not download media files themselves. Message status, delivery and error information is recorded to handle requests, provide replies and track processing. The current version is designed to record recipient numbers, reply text, timestamps, identifiers and the status of outgoing replies. Messages are processed through Meta’s WhatsApp Business Platform. Please do not send passwords, one-time codes, full payment-card or financial-account numbers, full identity-document numbers or other sensitive identifiers through WhatsApp.

WhatsApp support integration with Didar
The integration between WhatsApp support and Didar CRM is being prepared. The current version does not transfer WhatsApp message information to Didar. Before transfer is enabled, this policy will describe the information transferred, its purposes and retention arrangements, and required notices or consent will be provided or obtained.

Retention of WhatsApp integration information
The current integration database does not implement automatic expiry or scheduled cleanup.